We ship all over the world.

RegionStandardExpress

UK

£5.00

(3-5 days delivery)

Free orders over £150

£7.99

(Next day delivery if ordered before 12pm)

EU

£15.00

(5-7 days delivery)

Free for orders over £200

£22.50

(3-5 days delivery)

North America

£15.00

(3-10 days delivery)

Free for orders over £200

£25.00

(3-5 days delivery)

Asia

£20.00

(3-10 days delivery)

Free orders over £200

£30.00

(3-5 days delivery)

Rest of World

£20.00

(3-10 days delivery)

Free order over £200

£30.00

(3-6 days delivery)

Please be aware, we are currently experiencing delays with Worldwide Royal Mail shipping.

Additional Info for U.K Orders

All orders received before 12pm (midday) (Monday-Friday) will be despatched the same day via Royal Mail Signed delivery 1-4 days.

You can upgrade to next day delivery via DHL Express £7.99

All goods delivered to the UK are sent by either DHL Express Next Working Day UK mainland only. All orders received before 12pm GMT (midday) (Monday-Friday) will be despatched the same day, for next working day delivery via DHL courier.

Not going to be in? Don’t worry as DHL offer an in-flight service so you can schedule your delivery to be at a location or day which suits you. DHL do NOT count Saturday as a working day, which means that orders sent on a Friday will be delivered on the following Monday, and any orders placed over a weekend will be sent on the following Monday for delivery on Tuesday.

Please note that courier orders can only be sent to mainland UK addresses (i.e. not Channel Islands, Isle of Man, etc), and delivery to Scottish Highlands & Islands may take 2-5 working days. Affected postcodes are: AB30-38, AB41-56, FK17-99, G83, HS1-9, IV1-63, KA27-28, KW1-17, PA20-78, PH15-99, TR21-25, ZE1-3.

Additional Info for International Orders

All orders received before 12pm (midday) (Monday-Friday) will be despatched the same day via Royal Mail Tracked delivery, this service can take between 3-10 days

Upgrade International orders to be sent via DHL Express (tracked – 2 – 4 days) will be charged. Please select your preferred option at the checkout.

Please be aware Vélobici is not responsible for any import duty that may be implemented on arrival.

Orders received before 12pm (midday) GMT/BST (Monday-Friday) will be despatched the same day. Orders received after this time will be despatched on the next available working day. You will be supplied with a tracking number to follow the progress of your parcel.

Not going to be in? Don’t worry as DHL offer an in-flight service so you can schedule your delivery to be at a location or day which suits you. We charge a delivery price per 2kg of parcel weight as the cost varies depending on the weight and dimensions of the parcel.

Returns

thatIf you are unsatisfied with your purchase you may return it for an exchange or refund, provided the item is as new, in the original packaging, and within 30 days of purchase.

Refunds and Exchanges may only be processed when the returned items have been received by us. Goods will be refunded within 30 days of cancellation. On receipt of a returned item, which was originally paid for by credit card, a reimbursement will be made directly to the credit card account of the person who originally paid for the goods, less any postage or packaging paid by velobici. You must prepay postage.

We do recommend that you obtain a certificate of posting, and consider insuring your parcel, in order that you can claim for any loss or damage, as we are unable to compensate for parcels that are damaged or mislaid in transit.

On receipt of a returned item which was originally paid for by credit card, a reimbursement will be made directly to the credit card account of the person who paid for the goods.

Where an exchange item is required, the card will be recharged on despatch if the exchange excedes the value of the oringinal order. Plus postage and packaging (where applicable).

You should also enclose the Returns Slip which accompanied the goods.

In the event of goods being damaged on receipt they should be returned for our inspection immediately.

Under no circumstances must items be used when damaged, as you will be deemed to have accepted them in their damaged condition. Before replacement goods or refunds can be issued, goods must be returned for our inspection and if necessary the item may have to be returned to the manufacturer for testing.

Postage and packaging fees will be reimbursed for justified damage claims.

Velobici cycling apparel is designed and manufactured in England using sustainably-sourced fabrics. We value craftsmanship and sustainability. It is our goal to run a carbon neutral operation by 2025.